Cookie Policy
Cookie Policy
Last updated: August 22, 2025
This Cookie Policy explains how HOCL Hub (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies when you visit our website at https://hoclhub.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies help websites work more efficiently and provide reporting information.
Cookies set by the website owner (HOCL Hub) are called “first-party cookies.” Cookies set by other parties are called “third-party cookies.” Third-party cookies enable features like analytics and advertising on our website.
Why do we use cookies?
We use cookies for several important reasons:
Essential Cookies: Required for our website to function properly (e.g., shopping cart, user sessions) Performance Cookies: Help us understand how visitors use our website to improve functionality Analytics Cookies: Allow us to measure website traffic and user behavior Marketing Cookies: Enable us to show relevant advertisements and measure campaign effectiveness
Regional Cookie Compliance
UK/EU Visitors: We comply with GDPR and ePrivacy regulations. You can manage your cookie preferences through our consent banner.
Other Regions: We respect your privacy choices and provide transparent information about our cookie usage.
How can I control cookies?
Cookie Consent Manager: Use our consent banner to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are necessary for website functionality.
Browser Controls: You can also control cookies through your web browser settings:
Types of cookies we use
Essential Cookies
These cookies are necessary for our website to function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| woocommerce_cart_hash | Maintains shopping cart functionality | Session |
| woocommerce_items_in_cart | Tracks items in shopping cart | Session |
| wp_woocommercesession* | Maintains user session for e-commerce | 2 days |
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sbjs_current | Tracks user behavior for website optimization | Session |
| sbjs_first | Records first visit information | Session |
| sbjs_session | Maintains session analytics data | 30 minutes |
Marketing Cookies
These cookies enable us to show relevant advertisements and measure campaign effectiveness.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sbjs_udata | Collects user data for targeted advertising | Session |
| _ga | Google Analytics – tracks user sessions | 2 years |
| _gid | Google Analytics – distinguishes users | 24 hours |
Note: Specific cookies may vary depending on which pages you visit and your consent preferences.
Third-party services
We use the following third-party services that may set cookies:
- Google Analytics: Website traffic analysis
- Google Ads: Advertising and remarketing
- WooCommerce: E-commerce functionality
- Social Media Platforms: When you interact with our social media content
Other tracking technologies
We may also use web beacons (tracking pixels) in emails and on our website to:
- Monitor email open rates
- Track website traffic patterns
- Measure advertising effectiveness
- Improve site performance
Targeted advertising
Third parties may serve advertisements on our website based on your browsing behavior. You can opt out of targeted advertising through:
Updates to this policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Please check this page regularly for updates.
Contact us
If you have questions about our use of cookies, please contact us:
Global Contact:
- Business Inqueries: marketing@hoclhub.com
- General: info@hoclhub.com
- Phone: +971-50-2880155
Regional Operations:
- UK: uk.hoclhub.com
- UAE: uae.hoclhub.com
- US: us.hoclhub.com
This policy applies to all HOCL Hub websites and services. For region-specific privacy information, please visit your regional website.