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Cookie Policy

🌐 Applies to:hoclhub.com

What Cookies Are

A cookie is a small text file placed on your device when you visit a website. It allows the site to remember information about your visit — such as your preferences, what is in your cart, or how you found us. Some cookies are essential — the site cannot function without them. Others are optional — they help us improve the site and show you relevant content, but you can switch them off.

Who Sets Cookies on This Site

First-party cookies are set by hoclhub.com directly. Third-party cookies are set by services we use — such as Google Analytics for traffic analysis. Both types are covered by this policy.

The Cookies We Use

Essential cookies

These are required for the site to work. You cannot opt out of them — without them, features like your shopping cart and secure checkout would not function.

Cookie Purpose Duration
session_id Maintains your session while you browse and shop Session
cart Stores the contents of your shopping cart Session
cookie_consent Records your cookie consent preferences 12 months

Analytics cookies

These cookies help us understand how people use the site — which pages are most visited, where visitors come from, and where they leave. We use this information to improve the site. These cookies do not identify you personally.
Cookie Purpose Duration
_ga Google Analytics — distinguishes unique users 2 years
_ga_[ID] Google Analytics — maintains session state 2 years
_gid Google Analytics — distinguishes users within 24 hours 24 hours

We use Google Analytics with IP anonymisation enabled. Google processes analytics data in accordance with its own privacy policy. You can opt out of Google Analytics across all sites at tools.google.com/dlpage/gaoptout.

Marketing cookies

Marketing cookies track your activity across sites to allow relevant advertising. We do not currently serve third-party display advertising on hoclhub.com. If this changes, we will update this policy and obtain your consent before setting any marketing cookies.

How to Control Cookies

Our consent banner

When you first visit hoclhub.com, a consent banner gives you the option to accept or decline optional cookies. You can change your preferences at any time by clicking the cookie settings link in the footer.Essential cookies cannot be declined — the site cannot function without them.

Your browser

You can also control cookies through your browser settings. The links below take you to the relevant help pages:

  • Chrome: support.google.com/chrome/answer/95647
  • Firefox: support.mozilla.org/kb/enhanced-tracking-protection
  • Safari: support.apple.com/guide/safari/manage-cookies
  • Edge: support.microsoft.com/microsoft-edge/delete-cookies

Blocking essential cookies will affect how the site works. Your cart, login, and checkout may not function correctly.

This Policy Applies To

This cookie policy applies to the following HOCl Hub domains: hoclhub.com, uk.hoclhub.com, uae.hoclhub.com, us.hoclhub.com. Each subdomain may use a small number of region-specific cookies in addition to those listed above. Subdomain cookie policies are maintained on the relevant subdomain.

Changes to This Policy

We will update this policy if we add, change, or remove cookies from the site. The effective date at the top will be updated whenever we make a change. For significant changes we will refresh the consent banner so you have the opportunity to review and re-confirm your preferences.

Contact

Questions about how we use cookies:

Post HOCL Hub Ltd, 128 City Road, London, EC1V 2NX, England
Need Help? Chat With Us.